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Salesforce development & managed support that scales with you

We design and build scalable Salesforce solutions that evolve with your business. From custom Apex & LWC development to complex integrations and automation, we help you create a solid CRM foundation—starting with fast MVPs and evolving into enterprise-grade platforms.

Apex · LWC · Flows Service Cloud · Agentforce Data · Migrations · CTI

Our Story

We’re a small team of Salesforce builders with real-world experience from complex, high-scale environments. We’ve spent years designing, building, and evolving Salesforce platforms in practice—not just in theory. Today, we focus on custom development and time-and-material delivery, helping teams move fast and build the right things. While we can handle day-to-day needs when required, our strength is in clean architecture, scalable automation, and long-term platform evolution.

Services

From first idea to long-term evolution—we help you design, build, and grow Salesforce platforms that actually get used.

Build

We design and build Salesforce solutions from the ground up. Greenfield orgs, feature development, and migrations across Service Cloud and Experience Cloud. Custom development with Apex, LWC, Flows, automation, and knowledge base design & management—built with clean architecture and scalability in mind.

Scale

We help Salesforce grow with your team and your customers. Process optimization, advanced automation, and adoption of Service Cloud capabilities—including case management, routing, knowledge usage, digital channels, and AI-assisted experiences that support higher volumes without added complexity.

Evolve

We evolve your Salesforce as your business evolves. Ongoing enhancements aligned with new processes, markets, and growth phases—delivered through continuous iteration, refinement, and smart prioritization so your platform never stands still.

Tech stack: Apex · LWC · SOQL · Flows · REST API · Platform Events · Sales Cloud · Service Cloud · Experience Cloud · Einstein for Service · Agentforce · CTI (Daktela/SIP) · Analytics (CRM Analytics, Power BI).
Industries: Financial Services, Technology, Professional Services, and the Public Sector.

How we work

Clear, collaborative, and focused on delivering measurable business outcomes.

1 · Discover & Align

We start with a focused discovery to understand your business goals, current setup, and constraints. The result is a clear problem definition, prioritized opportunities, and a solution direction aligned with your growth plans.

2 · Design the Solution

We translate business needs into a scalable Salesforce design—processes, data model, integrations, and automation. You get a clear delivery plan, scope, and milestones before any build starts.

3 · Build & Deliver

We implement the solution through iterative delivery, with regular demos and feedback loops. Custom development, automation, and integrations are delivered with a strong focus on quality, usability, and business value.

4 · Evolve & Optimize

After go-live, we continue to evolve the platform as your business changes—optimizing processes, extending functionality, and introducing new capabilities over time. This ensures Salesforce remains a strategic asset, not a static system.

Pricing

Simple, flexible, and built to move fast. Start small, validate early, and scale as you grow. Every engagement includes a dedicated technical lead.

Discovery Sprint

Fixed price · ~2 weeks

We help you get clarity before you commit.

  • Understand your goals and constraints
  • Review your current Salesforce setup (or greenfield needs)
  • Identify quick wins and longer-term opportunities
  • Clear recommendation and delivery roadmap

Best for: new ideas, early-stage builds, or when things feel unclear

Build Sprints

Time & material · 2-week iterations

We turn ideas into working Salesforce solutions.

  • Custom development (Apex, LWC, automation, integrations)
  • Regular demos and fast feedback loops
  • Shippable outcomes every sprint
  • Scope that can adapt as you learn

Best for: building features, launching MVPs, evolving existing setups

Evolve Partnership

Flexible monthly engagement

We stay involved as your product and business evolve.

  • Continuous improvements and enhancements
  • Refinement based on real usage and feedback
  • Thought partnership on architecture and scalability
  • Help prioritizing what to build next (and what not to)

Best for: teams without a full in-house Salesforce squad

Ask about nonprofit and startup discounts.

*No long-term lock-ins. No unnecessary overhead. Just focused delivery.

FAQ

Do we need advanced Salesforce features from day one?

Not always. We help you choose what actually makes sense for your stage—starting simple, validating fast, and adding complexity only when it brings real value.

Can you work with our existing tools and partners?

Yes. We’re comfortable collaborating with your internal team and existing vendors. Our goal is alignment and momentum, not replacing what already works.

How do you approach security and data protection?

Security is built in from the start. We follow best practices around access control, data visibility, and release governance—without slowing down delivery.

Where are you based?

We’re a Bratislava-led, remote-first team working seamlessly across European time zones.

Contact

Let’s talk. Have an idea or a challenge? Share a bit of context and we’ll suggest a practical way forward.

info@bse.sk